Now you can easily report fraudulent investment schemes and financial scams online through the RBI’s Sachet Portal.
New Delhi, November 11:
With the rapid rise of digital transactions in India, cases of online financial fraud and bogus investment schemes have also surged. To protect citizens from such deceptive practices, the Reserve Bank of India (RBI) has launched an online platform called the “Sachet Portal.” This initiative is designed to make reporting financial frauds easier, faster, and more transparent while raising public awareness about illegal investment activities.
What Is the Sachet Portal?
The Sachet Portal is a centralized online complaint and awareness platform introduced by the Reserve Bank of India (RBI). It allows users to report fraudulent investment schemes, unauthorized financial institutions, illegal chit funds, and any kind of monetary deception directly to the concerned regulatory authority.
This step is a part of RBI’s broader effort to strengthen consumer protection in India’s expanding digital economy and ensure prompt action against scamsters.
Objective Behind the Sachet Portal
The core objective of the Sachet Portal is twofold — to educate citizens about financial frauds and to streamline the complaint process. By bringing together multiple financial regulatory bodies under one online system, the portal helps victims reach the right authorities without confusion or delay.
Once a complaint is filed, it is automatically forwarded to the appropriate department such as SEBI (Securities and Exchange Board of India), IRDAI (Insurance Regulatory and Development Authority of India), PFRDA (Pension Fund Regulatory and Development Authority), National Housing Bank, State Governments, or Police Departments for further action.
All Complaint Links in One Place
One of the biggest advantages of the Sachet Portal is that it integrates all major financial complaint links into a single interface.
For example, if someone becomes a victim of cyber or online fraud, they can be redirected to the National Cyber Crime Reporting Portal directly through Sachet.
Similarly:
- Mutual fund or investment scam? File a complaint through SEBI’s SCORES portal.
- Insurance-related issue? The complaint will be handled by IRDAI.
- Pension-related fraud? It will be redirected to PFRDA.
Additionally, victims can immediately call the toll-free helpline number 1930 for urgent cybercrime assistance.
How to File a Complaint on the Sachet Portal
The process of filing a complaint on the Sachet Portal is designed to be user-friendly and transparent.
Here’s how it works:
- Visit the official Sachet Portal website.
- Click on the “File a Complaint” tab.
- Fill in basic details such as the company’s name, scheme information, your issue, and contact number.
- Once you submit your complaint, a reference number is instantly generated.
This reference number can be used later to track the progress of your complaint or follow up with the concerned authority.
Don’t Know Which Regulator to Choose? Sachet Helps You Too
A unique feature of the Sachet Portal is its built-in “Know Your Regulator” section.
If you are not sure under which regulatory body your case falls, you can simply select the “Not Sure About Regulator” option. The RBI’s internal team then reviews your complaint and forwards it to the relevant regulator for quick action.
This ensures that no complaint goes unaddressed due to lack of technical knowledge or confusion about jurisdiction.
Other Platforms for Reporting Financial Frauds
Apart from the Sachet Portal, victims of financial or cybercrime can use several other channels to get help:
- Toll-Free Helpline 1930: For reporting cyber and online frauds instantly.
- National Cyber Crime Reporting Portal: For digital scams, phishing, or unauthorized transactions.
- DOT’s Chakshu Portal: For reporting fraudulent calls, messages, and telecom scams.
These platforms work together to strengthen India’s fight against online and financial frauds while ensuring citizens’ safety in digital transactions.
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Empowering the Public Through Financial Awareness
The Sachet Portal is not just a complaint submission website — it’s also an awareness hub. It regularly publishes verified alerts, updates on unauthorized financial entities, and educational content to help users identify suspicious investment schemes before they fall prey to them.
RBI officials stated that public participation is key in detecting and stopping fraudulent activities. The Sachet initiative empowers users by giving them access to verified financial information and the ability to take quick action.
Significance of the Sachet Portal in the Digital Era
In today’s digital-first financial landscape, scams have evolved beyond traditional methods — from fake investment plans and Ponzi schemes to phishing and crypto frauds.
The Sachet Portal acts as a unified shield against such threats, helping individuals and authorities coordinate efficiently.
By providing a single window for reporting, monitoring, and awareness, RBI has ensured that transparency and accountability remain central to financial governance.
Also read: Reliance Jio and Google Forge Landmark AI Alliance to Accelerate India’s Digital Future
Conclusion
The RBI’s Sachet Portal marks a major step forward in protecting India’s citizens from financial deception. With easy complaint filing, integrated regulatory coordination, and public awareness tools, the portal is a robust mechanism against fraudulent financial activities.
Whether you’re an investor, a professional, or a regular consumer — knowing about and using the Sachet Portal can safeguard your hard-earned money and promote a more secure financial ecosystem.
Key Takeaways
- Portal Name: Sachet Portal (launched by RBI)
- Purpose: Report financial frauds and fake investment schemes
- Helpline: 1930 (for cybercrime and online scams)
- Linked Authorities: SEBI, IRDAI, PFRDA, NHB, State Governments, Police
- Special Feature: “Know Your Regulator” option for easy complaint redirection
- Focus: Awareness + Quick redressal + Consumer protection
